Terms and Conditions

INTRODUCTION

All sales offers of the products displayed on the website www.mipiacestore.com are regulated by the following general sales conditions. All the products are sold directly by MiPiaceStore by Rosalba Diomede, having Head Office in Italy, Via Giudea 55 – 63100 Ascoli Piceno, VAT number  002261220442, hereinafter called “ MiPiaceStore  ”.

The Client declared having read all the informations and general sales conditions before purchasing any order. Furthermore the Client declares that he/she has legal age and capacity of engaging all conditions.

 

USE OF OUR WEBSITE

By using this website and/or purchasing orders the Customer agrees:

- To use this website only to make consultations or legally valid orders;

-  Not to process any false or fraudulent order. If so, we will be authorized to cancel the order and inform the competent authorities;  

-  To provide us with fair and accurate contact data: complete postal and e-mail address, so that we can contact the Client (please see the privacy policy). In case we do not receive all the informations we require, we will not be able to carry out the purchased order.

 

CONTENT

The present sales conditions refer to all the rights and obligations of both parties (MiPiaceStore that is the Seller  and the Customer) as part of the distance sales of products offered on the website www.mipiacestore.com

Each purchase operation refers to the Italian Legislative decree n.185/99. As far as the privacy policy is concerned, it is subject to General Data Protection Regulation (EU 2016/679) .    

 

ORDER ACCEPTANCE

By sending out the online order, the Customer notifies a purchase proposal of the articles listed into the Shopping Cart. The conclusion of contract will only occur once the order confirmation is received by MiPiaceStore. The Client shall be notified by e-mail about the confirmed order which will include all the details such as the articles, prices, delivery date and shipping expenses. MiPiaceStore reserves the right not to confirm any order in case of any sort of problem regarding the availability or supply of the products. MiPiaceStore can not be held responsible for any wrong delivery caused by inaccuracy or incompleteness of the order form filled by the Customer.

 

CUSTOMER’S OBLIGATION 

The present general sales conditions shall be read online by the customer before sending the order, the confirmation of which implies the total knowledge and understanding of the above-mentioned conditions. The Customer undertakes and agrees to have them printed in order to comply with the art. 3 and 4 of the Legislative Decree no.185/1999.

 

PRODUCT AVAILABILITY

The offers are valid until they are listed online. The articles may be temporarily unavailable. If that occurs, the Client will be notified by e-mail within 5 days by the order confirmation and will be immediately informed on the new scheduled delivery date. If the products or items are out of sale, MiPiaceStore reserves the right to provide the user with information about possible substitute products of equal or higher value that the Client may order or not.  In case of non-acceptance, the amount already paid will be immediately refunded.    

 

PRICES

All prices are expressed in Euro and include VAT at 22%. Prices do not include any shipping and delivery expenses which shall be listed in the order confirmation.

 

PAYMENT

The Client wishing to purchase the products, can fill the order form on the specific website section following the instruction and going on with the payment. The Client guarantees to MiPiaceStore having the authorization to use the chosen payment method. The order will only become effective upon reception of the payment.

In case of non-execution of payment, MiPiaceStore reserves the right to cancel the order. If the transaction is executed by credit card, it is subject to authorization by the Issuer. In case of non-acceptance of the payment, MiPiaceStore is not responsible for any delay or non-delivery and shall non-respect the terms of the sales contract.

 

DELIVERY

The shipment includes the delivery of the products to ground floor of the address provided by the Client. Except the art. 4, MiPiaceStore undertakes to deliver the products at the address provided by theCustomer and through the chosen currier. MiPiaceStore cannot be held responsible for any delay in the delivery caused by inaccuracy or incompleteness of the order made by the Customer.

Post office boxes  are not valid as  address. The delivery receipt is acceptable documentary evidence for the shipment of goods. Once receiving the goods, the Customer shall check its content in order to verify the goods conditions of the items.

In case of delay, partial or total loss and any other problem occurred, the Client has the right to have a claim against the currier. Therefore we recommend that the Customer check the condition of the products before signing the delivery receipt.

In case of damage of the products, the Customers shall refuse the delivery or notify their concerns  with details and date, which must be sent by mail to MiPiaceStore by at the following address: customercare@mipiacestore.com      

 

WITHDRAWAL IN CASE OF NON-DELIVERY

In case of non-delivery caused by the absence of the addressee the currier shall present a transit advice note. If that occurs at a second time, the products may be withdrawn at the Currier warehouse within the timeline set by the Currier. In case of non-withdrawal, the products will be returned to MiPiaceStore.

 

RIGHT OF WITHDRAWAL

The Customer is entitled to withdraw from the Contract without penalty within 14 days after the receipt of the products.

The date shown on the delivery note will be considered to be the date of dispatch.  

The Client may exercise the right of withdrawal sending an  e-mail to customercare@mipiacestore.com.

The Product must be in its original condition as a necessary condition for exercising the right to withdraw. Customers must send goods, carefully packed in their original packaging, to avoid damage. MiPiaceStore will not accept any damaged item.

Products damaged by any chemicals or detergent will not be refunded. The Customer shall leave copy of the delivery receipt inside the packaging box.

The restitution of the products is free of charge and MiPiaceStore  will refund the Client through the same payment method used for the purchase as soon as the goods will be returned and their conditions verified.

 

USE OF THE WEBSITE

The description of the products and their images on the website match the

articles’ feature MiPiaceStore is provided by the supplier. 
Presenting the articles through photographs and video on the website is only made for descriptive reasons, since their quality may vary depending on the software features used by the Customer. Therefore MiPiaceStore can not be held responsible for any problem caused by different devices chosen by the Client.

 

APPLIABLE LAW – PLACE OF JURISDICTION

The Sales Contract between The Customer and MiPiaceStore shall be concluded in Italy and regulated by the Italian Law. In case of any disagreement on the validity, explanation or execution of the Contract itself, the Court of Ascoli Piceno has the exclusive jurisdiction.